If you’re an angry gamer (and if so, I don’t really like you) then Sony’s CEO, Howard Stringer has some words for the angry, surprised, carefree, and others who have had their PlayStation Network access halted for almost a full month now. First of all, Stringer goes on to apologize in the letter seen in blockquote below, then afterwards in his PlayStation Blog post details the “Welcome Back” package which will apply to all PlayStation users and offers one free month of the PlayStation Plus service, as well as a refund for those already subscribing to PSN+. Also mentioned in the letter is the $1 million identity theft protection for users’ credit cards, but as Mr. Howard Stringer claims, there is no current evidence of any credit card information being stolen from users.
Howard Stringer’s apology to PSN users:
“I know some believe we should have notified our customers earlier than we did. It’s a fair question. As soon as we discovered the potential scope of the intrusion, we shut down the PlayStation Network and Qriocity services and hired some of the best technical experts in the field to determine what happened. I wish we could have gotten the answers we needed sooner, but forensic analysis is a complex, time-consuming process. Hackers, after all, do their best to cover their tracks, and it took some time for our experts to find those tracks and begin to identify what personal information had — or had not — been taken.
He later goes on to mention that the PlayStation Network should be up “in the coming days”.
Via: PS Blog